Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data in compliance with Australian privacy laws.
Last updated: January 15, 2025 | Effective Date: January 15, 2025
Information We Collect
When you interact with our financial statement analysis services, we may collect various types of personal information to provide you with effective educational resources and support.
- Contact details including name, email address, phone number, and mailing address
- Educational background and professional experience relevant to financial analysis
- Learning preferences and program interests
- Payment information processed through secure third-party providers
- Communication history and support interactions
Our website automatically collects certain technical data to improve your browsing experience and analyze site performance.
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address | Security and location services | 12 months |
| Browser Information | Site optimization | 24 months |
| Usage Analytics | Content improvement | 36 months |
| Cookie Data | Preferences and functionality | Varies by type |
How We Use Your Information
cofecarsarinenova uses collected information to deliver comprehensive financial statement analysis education and maintain our service quality. Here's how we put your data to work:
We use your information to customize learning experiences, track progress through financial analysis programs, and provide relevant educational materials that match your skill level and interests.
- Enrollment processing and program administration
- Personalized learning recommendations and content delivery
- Progress tracking and performance analytics
- Communication about program updates and new offerings
- Technical support and customer service
- Payment processing and billing management
- Research and development of new educational content
We never sell your personal information to third parties or use it for purposes unrelated to our educational mission without your explicit consent.
Information Sharing and Disclosure
cofecarsarinenova follows strict guidelines about sharing your personal information. We only disclose your data in specific circumstances and with appropriate safeguards in place.
We work with trusted partners who help us deliver our educational services. These providers have access to limited personal information necessary for their specific functions:
- Payment processors for secure transaction handling
- Cloud hosting services for data storage and website functionality
- Email service providers for program communications
- Analytics services for website performance monitoring
- Customer support platforms for service inquiries
We may disclose personal information when required by Australian law, court orders, or regulatory authorities. This includes situations involving fraud prevention, security threats, or compliance with legal investigations.
Important: All third-party partners are contractually bound to protect your information according to Australian privacy standards and may only use your data for the specific services they provide to cofecarsarinenova.
Your Privacy Rights
Under Australian Privacy Principles, you have significant control over your personal information. We've designed clear processes to help you exercise these rights effectively.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.
Correct Information
Update or correct any inaccurate personal information we have on file. You can do this through your account or by contacting us directly.
Delete Your Data
Request deletion of your personal information, subject to any legal or business requirements for data retention.
Restrict Processing
Limit how we use your information while maintaining your account access and essential services.
To make a privacy request, contact us using the information below. Please include your full name, email address associated with your account, and specific details about your request. We'll respond within 30 days and verify your identity before processing any data requests.
Data Security and Protection
Protecting your personal information is fundamental to everything we do. cofecarsarinenova implements comprehensive security measures to safeguard your data from unauthorized access, alteration, or disclosure.
- SSL encryption for all data transmission between your device and our servers
- Secure cloud infrastructure with regular security audits and updates
- Multi-factor authentication for administrative access
- Regular security monitoring and threat detection systems
- Encrypted database storage for sensitive personal information
Our team follows strict internal policies for handling personal information. Staff members receive regular privacy training and access to personal data is limited based on job requirements and business necessity.
While we maintain robust security measures, no system is completely immune to all potential threats. We encourage you to use strong, unique passwords and report any suspicious account activity immediately.
Data Retention and Deletion
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and maintain our educational services.
| Information Type | Retention Period | Reason |
|---|---|---|
| Student Records | 7 years after program completion | Educational compliance requirements |
| Payment Information | 5 years | Tax and financial record requirements |
| Marketing Communications | Until opt-out or 3 years | Ongoing service improvements |
| Support Interactions | 2 years | Service quality and training |
When retention periods expire or you request data deletion, we securely remove your information from active systems. Some data may remain in backup systems for additional security purposes but will be inaccessible for normal business operations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and improve our services. You have control over most cookie settings through your browser preferences.
- Essential Cookies: Required for basic website functionality, account access, and security features
- Performance Cookies: Help us understand how visitors use our site to improve content and navigation
- Functional Cookies: Remember your preferences and settings to personalize your experience
- Analytics Cookies: Provide insights into website usage patterns and popular content areas
You can modify cookie settings in your browser at any time. However, disabling certain cookies may affect website functionality and your ability to access some features of our educational platform.
International Data Transfers
While cofecarsarinenova operates primarily within Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information.
- Contractual agreements requiring equivalent privacy protection standards
- Regular audits of international service providers' security practices
- Data processing agreements compliant with Australian Privacy Principles
- Encryption requirements for all international data transmission
We maintain records of all international data transfers and can provide details about specific arrangements upon request.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.
- Email notification for material changes affecting data use
- Website banner announcements for policy updates
- 30-day advance notice for changes requiring new consent
- Archive of previous policy versions available upon request
Continued use of our services after policy changes indicates acceptance of the updated terms. If you disagree with changes, you may request account closure and data deletion.
Privacy Contact Information
For privacy-related questions, concerns, or requests, please contact us:
cofecarsarinenova Privacy Officer
31 Baylis St, Wagga Wagga, NSW, 2650, Australia
contact@cofecarsarinenova.com
+61 459 793 049
We typically respond to privacy inquiries within 3 business days and resolve requests within 30 days as required by Australian privacy law.